Universal Credit [E & W] - Learning Snack


This snack applies in England and Wales

This learning snack is about Universal Credit; it covers what it is and how it might affect agents, landlords and tenants. This course is suitable for all staff. 

The course will cover:

  • What is Universal Credit?
  • Key facts
  • Claimant commitment
  • UC ‘sanctions’
  • Supporting tenants who claim UC
  • Information for landlords
  • Alternative Payment Arrangements
  • Managing rent arrears
  • Recovering rent arrears
  • Test your knowledge

This course is worth 0.5 hours of CPD.