Universal Credit [E & W] - Learning Snack


This snack applies in england and wales.

This learning snack is about Universal Credit; it covers what it is and how it might affect agents, landlords and tenants. This course is suitable for all staff. This course applies to England and Wales.

The course will cover:

  • What is Universal Credit?
  • Key facts
  • Claimant commitment
  • UC ‘sanctions’
  • Supporting tenants who claim UC
  • Information for landlords
  • Alternative Payment Arrangements
  • Managing rent arrears
  • Recovering rent arrears
  • Test your knowledge

This course is worth 0.5 hours of CPD.