Dispute Resolution [E] - Learning Snack


This snack applies in England

This learning snack covers dispute resolution. As an agent, it’s important to be familiar with dispute resolution methods to effectively handle any conflicts that may occur within your business or with external parties.

The course will cover:

  • Introduction
  • What is dispute resolution?
  • What is ADR?
  • Letting agent redress schemes
  • Deposit protection schemes
  • The 4 types of ADR
  • Pros and Cons of ADR
  • Some practical tips
  • Test your knowledge

This course is worth 0.5 hours of CPD.