safeagents - providing peace of mind for landlords and tenants safeagent is the UK's leading, not for profit accreditation scheme for lettings and management agents.

What is safeagent?

safeagent is the UK’s leading accreditation scheme for lettings and management agents operating in the Private Rented Sector. Established in 1999 by the Empty Homes Agency as The National Approved Letting Scheme (NALS) with the backing of the industry, the aim was to establish a single badge for consumers to look for and understand the service and protections a firm offered through adherence to strict accreditation criteria. Recently rebranded as safeagent, we are well-respected – recognised by Government, consumer groups and industry bodies. safeagent is the only agent organisation whose sole focus is consumer protection, operating across the UK on a not-for-profit basis.

Quality is never an accident

An accreditation scheme that pledges our affiliated firms to defined standards of customer service, financial fidelity and professional development resources.

Beacon of trust

A readily identifiable beacon of trust in an agent’s essential professionalism; consumers will be treated fairly, their best interests will be served and their money 100% secure.

Customer commitment

We are what it says on the tin – safeagents. The sign of professionalism in an ever changing industry.

Ongoing support

We are a not for profit organisation, so we are in this together. Supporting, promoting and providing training resources for our firms will always be integral to what we do.

The sure sign

We are, in a nutshell, the sure sign of professionalism in an ever changing industry. 


safeagent accreditation offers agents a mark of differentiation offering consumers confidence in agents’ abilities and trust in their professionalism.

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When you decide to let your property, employing a safeagent to handle the letting and management of your property for you can give you peace of mind. You can trust a safeagent to protect your interests in a number of ways.

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The first step in safeguarding your future tenancy and knowing that you will be treated fairly with your money fully protected is to find a property to rent through a safeagent. Look for the sign that the firm is accredited by safeagent.

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safeagent Professional Development

Delivering industry-relevant, online training that allows you to fit your learning into your lifestyle. Whether you are a new learner to lettings and management and want to learn the basics or you are experienced and want to enhance your knowledge through a recognised award or qualification, the safeagent Professional Development Virtual Learning Environment (VLE) will meet your requirements.

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