Back to News


NAO Report on the regulation of private renting

10th December 2021

Welcoming the National Audit Office’s (NAO) Report on the regulation of private renting, which safeagent contributed to, Isobel Thomson, Chief Executive, said:

“Over the last few years, we have seen many well intentioned pieces of legislation introduced to improve the PRS. These should have made a real difference, but as the NAO’s Report evidences, their application and enforcement has been inconsistent and disjointed. This is disappointing and does little to improve the lives of those in the sector who need the most help. 

“The key finding of the Report was that DLUHC must develop a clear vision for the PRS and move away from the current piecemeal approach to regulation. We welcome this – if change is going to happen, a clear, consistent strategy for the PRS must be delivered.

safeagent believes effective enforcement is fundamental to better regulation and we want to see a coherent plan to assist Local Authorities in delivering their regulatory responsibilities in the PRS. Overall, this would deliver on the levelling up agenda which the Government is committed to taking forward. As an organisation who spearheaded the campaign for mandatory Client Money Protection (CMP) we want more robust enforcement against those agents who are still not registered with CMP schemes and who place consumers at risk. We look forward to the Government’s White Paper in 2022.”

Read the NAO report – Regulation of private renting

Quote Marks Image Quote Marks Image

Get in touch

If you have any questions about any aspect of the safeagent accreditation scheme or our professional development programme, please don’t hesitate to get in touch with us.

  • We take your privacy very seriously and your information will be used strictly for us to deal with your enquiry and to keep in touch and not shared with any third parties. By submitting your details you agree to the terms of our privacy & cookie policy.

  • This field is for validation purposes and should be left unchanged.

Connect with us


01242 581712



Cheltenham Office Park,
Hatherley Lane,
Cheltenham GL51 6SH