Back to News


The DPS and safeagent offer free online course on new tenancies

29th May 2020

safeagent and The Deposit Protection Service (The DPS) have created a free, online course to enable letting agents to start tenancies off on the right footing.

Since 2007, The DPS, the UK’s largest protector of tenancy deposits has run hundreds of face-to-face seminars for landlords and letting agents across the country.

Its new, interactive e-module Starting a residential tenancy, was produced in partnership with safeagent, the country’s leading, not-for-profit letting agent accreditation scheme, and covers tenancies in normal circumstances.

Designed to highlight best practice for agents, the module covers:

  • Tenancy agreements
  • Receiving and protecting deposits
  • Check-in and check-out inventories
  • What makes a good tenancy agreement
  • Types of deposits
  • Information landlords must by law supply to tenants

The module is the second in a suite of four created with safeagent, which together form part of an accredited Award.

Matt Trevett, Managing Director at The DPS, said: “Our latest online module with safeagent provides detailed information on the best way to initiate a successful tenancy.

”It’s vital that the industry keeps working together to share knowledge and support each other during these difficult times, so we’re pleased to be able to continue to engage with letting agents on tenancy best practice now that the Government has eased restrictions on moving house for renters.”

Isobel Thomson, Chief Executive Officer at safeagent, said: “Our elearning modules in collaboration with The DPS enable lettings agents to ensure that they are meeting their responsibilities to tenants and creating the optimal start to a tenancy.”

Learners can also complete a test to check their understanding and will receive an eCertificate upon completion of the module.

Agents can access the module, Starting a residential tenancy, at New learners will need to create a login.


Quote Marks Image Quote Marks Image

Get in touch

If you have any questions about any aspect of the safeagent accreditation scheme or our professional development programme, please don’t hesitate to get in touch with us.

  • We take your privacy very seriously and your information will be used strictly for us to deal with your enquiry and to keep in touch and not shared with any third parties. By submitting your details you agree to the terms of our privacy & cookie policy.

  • This field is for validation purposes and should be left unchanged.

Connect with us


01242 581712



Cheltenham Office Park,
Hatherley Lane,
Cheltenham GL51 6SH