Back to News


safeagent works with Haringey Trading Standards to stop rogue agents

4th March 2020

safeagent has worked with Haringey Council Trading Standards team supporting them in a case which resulted in a letting agent being fined over £12,000.

Haringey based Matthew Estates were ordered to pay £12,630 by Magistrates after being found guilty of five offences relating to false claims in respect of membership of professional trade associations.

During the trial the Court heard that following a visit by Haringey Trading Standards an email sent by the firm to the investigating officer contained false claims as to membership of The National Approved Letting Scheme (NALS)  – now safeagent – and another trade association. Further checks revealed breaches on the firm’s website, and officers seized physical signage from the premises which falsely claimed NALS accreditation.

In sentencing, the Magistrates stated the defendants had gained a considerable commercial advantage of the Certified Standards promoted via NALS which gave a legitimacy the defendants did not have.

Isobel Thomson, safeagent CEO, said:

“We welcome the proactivity of Haringey Trading Standards in bringing this case to court. Cases like this are crucial to root out firms who put consumers at risk by passing themselves off as professional agents. We hope that more Local Authorities follow Haringey’s lead.

safeagent works with Trading Standards teams across the country, highlighting criminal activity and supporting them in prosecutions. Through this partnership we help to ensure a better, safer private rented sector for all.”

Quote Marks Image Quote Marks Image

Get in touch

If you have any questions about any aspect of the safeagent accreditation scheme or our professional development programme, please don’t hesitate to get in touch with us.

  • We take your privacy very seriously and your information will be used strictly for us to deal with your enquiry and to keep in touch and not shared with any third parties. By submitting your details you agree to the terms of our privacy & cookie policy.

  • This field is for validation purposes and should be left unchanged.

Connect with us


01242 581712



Cheltenham Office Park,
Hatherley Lane,
Cheltenham GL51 6SH