Claims of discrimination against housing benefit tenants – NALS responds

Responding to Shelter and the National Housing Federation’s (NHF) ‘End DSS discrimination’ campaign, Isobel Thomson, NALS CEO, said: “The majority of lettings and management agents are professionals who are skilled at managing housing benefit and universal credit tenancies, dealing with applicants on a case by case basis. Many agents help prospective and existing tenants obtain […]