COVID-19 – Keeping the Private Rented Sector safe

Information for tenants

During the COVID-19 outbreak, safety has remained the number one priority for safeagent and its accredited firms. As we begin to emerge from the lockdown and the market starts to reopen, safeagent has compiled the latest Government guidance and advice, in order to best support tenants, landlords and letting agency staff.

Coronavirus Guidance for Landlords and Tenants is an extensive guide from Government with useful Q&As.


Tenants should continue to pay rent and abide by all other terms of their tenancy agreement to the best of their ability. The government has a strong package of financial support available to tenants, and where they can pay the rent as normal, they should do. Tenants who are unable to do so should speak to their landlord or agent at the earliest opportunity. Rent levels agreed in your tenancy agreement remain legally due and you should discuss with your landlord if you are in difficulty.


As lockdown measures ease, landlords and agents should be able to carry out routine repairs for most households. There will be a backlog so it may take longer than normal to carry out non-essential work. Operatives entering your home should maintain a safe distance and follow hygiene procedures in the Working safely during coronavirus (COVID-19) guidance


At the start of the COVID-19 outbreak, the government implemented legislation to delay when landlords are able to start proceedings to evict tenants. This means until 30 September 2020, most landlords will not be able to start possession proceedings unless they have given their tenants three-months’ notice.

Prospective Tenants

Tenants should be guided by their agent on what measures are in place to safely view a property. Government advice on home moving during the coronavirus (COVID-19) outbreak has a useful section on viewings, including advice that initial viewings should be done virtually wherever possible and physical viewings should only be conducted where tenants are seriously considering the property.

Advice for Agents
Advice for Landlords