COVID-19 – Keeping the Private Rented Sector safe

Information for tenants

During the COVID-19 outbreak, safety has remained the number one priority for safeagent and its accredited firms. safeagent has compiled the latest Government guidance and advice, in order to best support tenants, landlords and letting agency staff.

Coronavirus Guidance for Landlords and Tenants is an extensive guide from Government with useful Q&As.


Tenants should continue to pay rent and abide by all other terms of their tenancy agreement to the best of their ability. The government has a strong package of financial support available to tenants, and where they can pay the rent as normal, they should do. Tenants who are unable to do so should speak to their landlord or agent at the earliest opportunity. Rent levels agreed in your tenancy agreement remain legally due and you should discuss with your landlord if you are in difficulty.


Landlords and agents should be able to carry out routine repairs for most households. There may be a backlog so it may take longer than normal to carry out non-essential work. Operatives entering your home should maintain a safe distance and follow hygiene procedures in the Working safely during coronavirus (COVID-19) guidance


Legislation has now been introduced, so landlords must now give tenants 6 months’ notice before they can evict until March 2021, except in the most serious of cases, such as incidents of anti-social behaviour and domestic abuse perpetrators.

The stay on possession proceedings has been extended until 20 September, meaning that in total no tenant can have been legally evicted for 6 months at the height of the pandemic.

Prospective Tenants

Tenants should be guided by their agent on what measures are in place to safely view a property. Government advice on home moving during the coronavirus (COVID-19) outbreak has a useful section on viewings, including advice that initial viewings should be done virtually wherever possible and physical viewings should only be conducted where tenants are seriously considering the property.

Advice for Agents
Advice for Landlords